Restoring Trust in Online Shopping With Verified Reviews.
Recco is an eCommerce platform designed to solve one of the industry’s biggest challenges: trust. By offering verified reviews, Recco gives shoppers confidence in their purchases while helping retailers build credibility and long-term loyalty.
The Challenge
Online shopping is plagued by fake or manipulated reviews, eroding consumer trust and hurting retailers. Recco identified this gap and set out to create a platform where reviews could be verified, transparent, and reliable.
The challenge was to design a platform that provided robust verification without adding friction for users. Recco needed to balance trust and transparency with a smooth shopping experience, ensuring adoption by both consumers and retailers.
Our Approach
We collaborated with Recco to design a platform that elevated trust as a core value. Our UX research revealed consumer frustrations with online reviews and informed the design of a verification system that was invisible but effective.
Through custom web app development, we built a platform that integrated seamlessly with eCommerce flows while ensuring transparency and credibility. The design emphasized clarity, trust signals, and ease of navigation.
The Impact
Recco launched as a solution that directly addressed one of online shopping’s biggest pain points. Shoppers reported higher confidence in their purchasing decisions, and retailers benefited from increased trust and sales.
The platform demonstrated that transparency could be both user-friendly and effective, positioning Recco as an innovator in eCommerce trust technology.
- Faster and more consistent product decision-making
- Reduced duplication, rework, and operational waste
- Clear ownership and accountability across teams
- Measurable impact on adoption, performance, and ROI
- Scalable framework for future initiatives
Project Review
Recco Team
“Goji Labs helped us solve one of eCommerce’s toughest problems. The platform they built makes reviews trustworthy again.”
