Usability Testing Services to optimize UX and drive user love.
Whether you’re launching a new product or revamping an existing one, Goji’s Usability Testing Services help you:
• Pinpoint usability issues through real-world testing
• Validate designs using actionable user feedback
• Implement precisely targeted improvements to boost satisfaction
• Drive retention, traction, and referrals with concrete data
What You Get with Goji’s Usability Testing Services
Tap into usability testing services that’ll identify friction points and refine interactions, so you can deliver extraordinarily seamless UX.
Feedback Collection
Gain actionable insights directly from real users, uncovering friction points and opportunities to improve their experience. Doing so will help make sure that your product aligns with their expectations and needs.
Behavioral Analysis
By closely observing how users interact with your product in real time and analyzing their behaviors, you’ll uncover patterns and pain points that reveal opportunities for optimization and enhanced usability.
Usability Score Reports
Receive clear, data-driven metrics that highlight your product’s strengths and weaknesses. These reports provide a benchmark for ongoing improvements and track progress over time.
Interactive Prototyping
Test design updates with interactive prototypes to validate changes before full development. This iterative approach allows for early feedback and minimizes costly redesigns.
Customized Recommendations
Get tailored, actionable recommendations based on your usability testing results. These insights focus on high-impact, targeted improvements to streamline workflows and increase user satisfaction.
Iterative Testing Support
Refine and improve your product over multiple testing cycles for the most accurate and sustainable changes. Continuous testing makes sure that your design evolves with user needs, market trends, and business goals.
Why Goji Labs’ Usability Testing Services?
Empowering data-driven design decisions.
It’s critical to collect real user feedback for behavioral analysis that identifies usability challenges, validates improvements, and informs design choices. By leveraging actionable insights, we ensure your product aligns with user needs, improves engagement, and drives measurable business results.
Tailored feedback for targeted improvements.
Our usability testing focuses on the critical actions, ‘aha moments’, and key areas that most impact user satisfaction and retention. By addressing specific pain points with targeted updates, we help you streamline workflows, enhance interactions, and create a product that consistently delivers great experiences.
Continual support for ongoing usability.
User needs evolve, and so should your product. We offer iterative testing to analyze changing behaviors, refine designs, and maintain usability over time. This process will help you make sure that your product stays relevant, user-friendly, and aligned with both market demands and audience expectations.
Common Usability Testing Challenges
Collecting relevant and useful user feedback
Understanding user behavior and navigation
Identifying clear usability performance metrics
Predicting user reactions ahead of full development
Making iterative improvements based on data
Goji Labs’ Usability Testing Services
Direct user feedback for targeted, high-impact changes
Behavioral analysis based on multiple testing and data types
Usability score reporting for measurable results
Prototype testing to refine designs before heavy investment
Continuous testing support for long-term usability
Watch the results
Hear what Castability’s team thought about the results of Strategy Sprint. Spoiler alert: “Rave reviews, two thumbs up, is my summation.”
What we’ve builtRead all case studies
Design / design system / Strategy
How we designed the worlds first sports stock exchange
DESIGN / DEVELOPMENT / STRATEGY
Guiding discovery and
planning of authentic
travel through a local’s
lens
DESIGN / DEVELOPMENT / STRATEGY
The world’s first cross-
platform, tokenized
solution for safely
onboarding children
onto online platforms
DESIGN / DEVELOPMENT / STRATEGY
Transforming Civic
Engagement with
Digital Solutions
Research / Design / Strategy
How we designed and
built the future of real
estate transactions
Research / Design / Strategy
Enhancing organic
collaboration in Jugo’s
virtual 3D
environments
Design / Strategy / Development
How we made communication easier for health care professionals
Design / Strategy
How we made car insurance affordable through safe driving gamification
Design / design system / Strategy
How we made shopping more trustworthy through organic recommendations
Design / Strategy / Development
Making loans more accessible for low-income families
Design / Strategy
How We Cultivated
trust when investing in
gold for a skeptical
audience
Research / Design / Strategy
Increasing access to
internet and phones
for those in need
Research / Design / Strategy
Creating a better tool
to improve vehicle
operator safety
Research / Design / Strategy
Sparking connection in
the post-collegiate
athletic community
Research / Design / Strategy
How we designed an engaging and fun sports debate platform
Design / Strategy
Innovating the job search with a more personal and interactive way to connect.
Audit / Design / Development
Interactive digital car
tours to help travelers
along their journey
Research / Design / Strategy
Transforming luxury
fashion trends by shifting
it to the online space
Research / Design / Strategy
Streamlining and
simplifying alternative
assets for the masses.
Research / Design / Strategy
Enhancing Kabata’s smart dumbbell app for seamless at-home workouts
DESIGN / DEVELOPMENT / STRATEGY
Reasons Renewed: Forging a Future of Generous Giving
DESIGN / DEVELOPMENT / STRATEGY
How We Revolutionized DEI Programs for Fortune 500 Companies
DESIGN / DEVELOPMENT / STRATEGY
Digitizing Legacy: Turning a Centennial Catholic Newspaper into a Seamless Digital Experience
RESEARCH / DESIGN / STRATEGY
Providing a support network for parents navigating the complexities of Down syndrome
DESIGN / DEVELOPMENT / STRATEGY
Promoting fitness goal accountability within a niche and playful community.
SEO / WEB DEVELOPMENT / DATA MIGRATION
An international nonprofit working to save our planet’s species and habitats.
Results that speak for themselves
Private Companies
UX Company
of the Year
Global Award
Mitsubishi DroneRush
Developers in LA
on Clutch
“Goji Labs has delivered high-quality designs in a timely manner. Their team is very proactive and collaborative, allowing them to meet deadlines. They’re also very responsive, organized, communicative, and knowledgeable, and their innovative ideas are outstanding and fruitful.”
ROOT Insurance
Goji Labs took the time to understand the client’s needs and market before executing their tasks. They ensured a seamless workflow by communicating effectively, attending to issues quickly, and leading regular meetings. They were willing to go the extra mile to ensure the project’s success.
Animoca Brands
“Goji Labs has led a highly collaborative process. The team isn’t afraid to let us know when they have feedback on an idea. They’re ready to bring their expertise to the table and make a case for why we might want to do one thing versus another, which is super valuable.”
Scott Ewalt,
TruConnect
“Goji Labs’ strengths are their ability to work fast and put themselves in our shoes to understand what we’re trying to achieve. They’ve taken the project into their own hands to come back with recommendations, helping me open my eyes and remove the bias I had about the project before engaging with them.”
Colin Batherson,
Athlete Ventures
“We’re getting a high-level product without working with a huge company. Moreover, they have ample resources for our projects, and it’s helpful to work with the people who run the company. Also, Goji Labs has a great designer, and it’s hard to find places where they can deliver on time. Most people run over the deadline.”
AngelFire
“Their distinct focus on testing early and often, making sure to hear what real users had to say about a flow, was exactly what we were looking for and was quite hard to actually find.”
Alex Daley,
Hard Assets Alliance
“We wanted a company with proven results, excellent references, examples of completed projects, availability, clear communication, and that aesthetically matched our vision for the app and web platform. We found all of the above and more at Goji.
Their team was a pleasure to work with.”
Anastasia Vechera,
Vascular Neurology of
Southern California
Answering
your questions
Usability testing uncovers key user pain points, helping you design a more intuitive and satisfying product. This leads to better engagement, reduces user frustration, and ensures your product meets real-world needs, creating a user-friendly experience that supports your business goals.
Our process involves observing users as they interact with your product, identifying areas of friction and improvement. We analyze this data and provide actionable insights, ensuring you have a clear roadmap to enhance usability and user satisfaction.
You’ll receive detailed usability reports, including pain points, suggested improvements, and user behavior analysis. Our team provides a structured plan for implementing these improvements, making it easier to prioritize updates that will have the greatest impact on the user experience.
Product Compass Quiz
Whether you like to play it safe and calculated, aggressive and experimental, or both, choose a strategy that matches your short-, mid-, and long-term product goals.