UX Auditing Services

Bake user-centricity into your UX with our UX Auditing Services, and learn which parts of your product are great already—and which need tweaking.

So, what is a UX Auditing?

UX Auditing is the process in which we analyze the current usability of an app or website based on its current heuristics and prior user research (if any.) The goal of doing this is to mitigate any outstanding usability issues to create a more tailored, user-friendly, and seamless experience. 

What’s the UX Auditing process?

In our UX Audit Services, we use a robust heuristic evaluation method to help you figure out what’s currently working and what elements may need some tweaking. So, in our UX audit projects, we examine the website or application’s usability, accessibility, and overall user experience. We focus on three key areas: Navigation, Presentation, and Content. 

  • Navigation: We examine labels, the trade-off between page length and multiple-page navigation, internal linking, search features, and information architecture. We make sure that users can easily find the information they need and navigate the website or application easily.
  • Presentation: We evaluate page titles, colors, shading, typography, navigation features, and compelling content grouping. We ensure that the website or application is visually appealing and easy to read and that the content is logical and coherent. 
  • Content: We examine syntax, meaningful headings and subheadings, scannability, and jargon comprehension. We ensure that the content is easy to understand, relevant, and informative to users. By conducting a UX Audit, we can identify areas of improvement that’ll improve the user experience of your website or app.

Our Deliverables

UX Docs

Which visually represent the product’s structure and user’s navigational path through the application with site maps, user flows, and workflows.


Design wireframes are low-fidelity and high-fidelity guides used to express the layout and placement of elements in a digital interface.

Concept Designs

These are initial visual explorations of interfaces that will capture the fundamental ideas and aesthetics of a product and brand.

Design System

A comprehensive set of design standards, components, and docs, that guide the creation of consistent and efficient user interfaces across products.

Tailored pricing

For your needs

Hundreds of startups, non-profits, and enterprises trust Goji to drive traction, foster user love, and deliver impactful business outcomes.

Product Design

Expertly blending aesthetics and functionality, our Product Design service transforms your vision into compelling digital experiences, ensuring every aspect resonates with your users.

Strategy Consulting & Auditing

Empower your business with our Strategy Consulting & Audits, offering deep market insights, strategic planning, and thorough evaluations to navigate and succeed in the competitive landscape.

Software & App Development

Our Software and App Development services are tailored to create robust, scalable, and innovative solutions, ensuring your digital product performs in the market for our users.

Product Marketing

Drive engagement and growth with our Product Marketing strategies, designed to amplify your product’s presence through effective messaging, targeted campaigns, and compelling content.

The Importance of UX Audit Services

UX audit services are crucial for businesses that want to provide seamless and intuitive digital experiences to their customers. By evaluating design, content, navigation, and functionality, businesses can identify usability issues and make data-driven decisions to improve user-centricity.

Doing so is especially important for businesses that rely heavily on their digital presence to attract and retain customers. By prioritizing user needs and preferences, businesses can build stronger relationships with their audience and stay ahead of the competition.


Goji Lo-Fi Kit

Speed up your design process

In this kit, you’ll find simple color styles, a robust type scale, and many components that’ll help you hit the ground running.