So, what is a UX Audit?
A UX Audit is the process in which we analyze the current usability of an app or website based on its current heuristics and prior user research (if any.) The goal of a UX Audit is to mitigate any outstanding usability issues to create a more tailored, user-friendly, and seamless experience.
What’s the UX Audit process?
We use a robust heuristic evaluation method to determine what’s currently working and what elements may need some tweaking. Our audit applies to:
Navigation: labels, the trade-off between page length and multiple page navigation, internal linking, search features, and information architecture
Presentation: page titles, colors, shading, typography, navigation features, effective content grouping
Content: syntax, meaningful headings and subheadings, scannability, and jargon comprehension
DELIVERABLES
Heuristic Evaluation
- We identify points of improvement in your product’s UX/UI design.
Research Report
- We provide a report on industry benchmarks and best practices.
Design Critique
- We review and provide feedback on your project’s design.
Usability Testing
- We conduct usability testing to see how users are interacting with your product.
What’s the average timeline of a UX Audit?
The average UX Audit timeline takes 1 day – 2 weeks, and includes:
- Initial onboarding and stakeholder interview
- Heuristic and UX evaluation
- Results synthesis and report compilation
- Stakeholder review
Outline your products goals & problems
Define success metrics
Challenge critical assumptions
Reduce risk
Create lasting user impact
Drive revenue