UX Research Services for better design decisions.

Deepen your understanding of your users and create more effective designs with Goji Labs’ focused UX research services.

• Get actionable insights from real users
• Identify pain points & opportunities to enhance UX
Validate design decisions with data
• Minimize risks & find product-market fit

What You Get with Goji’s UX Research Services

Our UX Research Services provide actionable insights that inform design and improve user satisfaction.

Precise User Personas

Understand your target audience with detailed personas that guide design decisions, ensuring the product aligns with user needs.

User Journey Mapping

Map user journeys to identify critical touchpoints, improving navigation and overall experience.

Behavioral Analysis

Gather data on user behaviors, preferences, and pain points to inform design improvements and increase engagement.

Usability Testing

Test with real users to gather direct feedback, identifying areas to improve usability and user satisfaction.

Data-Driven Insights

Analyze qualitative and quantitative data to provide actionable insights that drive impactful design decisions.

Continuous Iteration

Support for ongoing research and iterative improvements to keep your product aligned with evolving user needs.

Why Goji Labs’ UX Research Services?

Conducting thorough user research is critical for creating effective designs. We focus on gathering insights that inform your design decisions, ensuring your products meet user needs. Our approach drives user satisfaction and improves overall outcomes.

Turning research data into actionable insights is essential for guiding design decisions. We provide clear, practical recommendations that help you improve your product’s user experience. Our approach ensures your designs resonate with your target audience.

Conducting a thorough analysis of user behavior is key to understanding their needs. We cover all aspects of UX research, providing a complete picture of how users interact with your product. Our approach supports informed design and development.

Common UX Research Challenges

Gaining deep insights into user needs
Identifying & prioritizing usability issues
Creating accurate user personas
Understanding user journeys across your product
Applying research findings to design decisions

Goji Labs’ UX Research Services

Expert-run user interviews and surveys
Usability testing that uncovers the root issues
Persona research & development for targeted design
User journey mapping from every angle
Actionable reports with clear recommendations

Watch the results

Hear what Castability’s team thought about the results of Strategy Sprint. Spoiler alert: “Rave reviews, two thumbs up, is my summation.”

Results that speak for themselves

5-Star Agency
DesignRush, 2024
America’s Fastest-Growing
Private Companies
Inc. 5000
Most Reviewed
UX Company
Manifest, 2024
Product Design
of the Year
Product Design Awards, 2024
Top Reviewed
Global Award
Clutch, 2023
Best of CES:
Mitsubishi DroneRush
Consumer Electronics Show (CES), 2023
Best Mobile App
Developers in LA
Expertise, 2022
Top 100 Companies
on Clutch
Clutch, 2021
What our partners are saying:

“Goji Labs has delivered high-quality designs in a timely manner. Their team is very proactive and collaborative, allowing them to meet deadlines. They’re also very responsive, organized, communicative, and knowledgeable, and their innovative ideas are outstanding and fruitful.”

ROOT Insurance

Goji Labs took the time to understand the client’s needs and market before executing their tasks. They ensured a seamless workflow by communicating effectively, attending to issues quickly, and leading regular meetings. They were willing to go the extra mile to ensure the project’s success.

Animoca Brands

“Goji Labs has led a highly collaborative process. The team isn’t afraid to let us know when they have feedback on an idea. They’re ready to bring their expertise to the table and make a case for why we might want to do one thing versus another, which is super valuable.”

Scott Ewalt,
TruConnect

“Goji Labs’ strengths are their ability to work fast and put themselves in our shoes to understand what we’re trying to achieve. They’ve taken the project into their own hands to come back with recommendations, helping me open my eyes and remove the bias I had about the project before engaging with them.”

Colin Batherson,
Athlete Ventures

“We’re getting a high-level product without working with a huge company. Moreover, they have ample resources for our projects, and it’s helpful to work with the people who run the company. Also, Goji Labs has a great designer, and it’s hard to find places where they can deliver on time. Most people run over the deadline.”

AngelFire

“Their distinct focus on testing early and often, making sure to hear what real users had to say about a flow, was exactly what we were looking for and was quite hard to actually find.”

Alex Daley,
Hard Assets Alliance

“We wanted a company with proven results, excellent references, examples of completed projects, availability, clear communication, and that aesthetically matched our vision for the app and web platform. We found all of the above and more at Goji.
Their team was a pleasure to work with.”

Anastasia Vechera,
Vascular Neurology of
Southern California

Answering

your questions

Why is UX research important for my digital product?

UX research is critical for creating products that meet user needs and drive satisfaction. It helps you understand your users’ behaviors and preferences, leading to better design decisions and improved product performance.

What is Goji Labs’ UX research process?

Our UX research process involves gathering direct feedback from users, testing usability, and analyzing user journeys. We compile these findings into actionable insights that inform your design and development strategies.

What deliverables will I get from Goji Labs’ UX research services?

You’ll receive detailed reports with insights from user interviews, usability testing, and journey mapping. These reports include actionable recommendations that you can apply to improve your product’s user experience.

Product Compass Quiz

Whether you like to play it safe and calculated, aggressive and experimental, or both, choose a strategy that matches your short-, mid-, and long-term product goals.